Wednesday, August 23 - Thursday, August 24, 2023
9:00 AM - 4:00 PM
PWDA Headquarters - 205 House Ave, Suite 101, Camp Hill, PA 17011
$1,145 per student
(includes two-day training course, lunch both days, and certificate fee)



PWDA is partnering again with TAD Grants  to offer Certified Business Services Consultant™ (CBSC) Training. This dynamic training is designed to provide Workforce Development Professionals with the skills and strategies they need to deliver high quality, customer focused Business Services. Attendees will be taught the four phases of CBSC process, gain tools that enable them to deliver Business Services effectively and efficiently, improving placement outcomes as well as customer satisfaction.

Unlike other business services training, this is intended to provide practical application for professionals engaged in working with employers on a daily basis. Each step of the process is intended to provide attendees with a clear and defined process that can be replicated with consistency and efficacy.

The Business Services Consultant curriculum was developed with input from leaders and practitioners within the Workforce and Economic Development Industries to ensure it’s fidelity and applicable value in the field. Those that successfully complete the training and demonstrate their competence through their documented application of knowledge will earn their certification while raising the professional standards for Business Services across the country. This course is pre-approved for continuing education hours for those that hold the Global Career Development Facilitator (GCDF) credential by the Center for Credentialing & Education.

Areas of focus include:

  • A step-by-step approach to addressing the core needs of businesses, including recruiting, onboarding, training, and retaining employees
  • The facilitation of impactful referrals that connect businesses to the assets and resources available throughout their communities, regions and states
  • Transforming Business Services teams into high achieving, demand-driven consultants focused on customizing services to meet business needs
  • Assisting businesses to discover the principles of career pathways and to adopt and develop career pathways within their own organizations
  • Meeting Federal and State WIOA guidelines for business services and professional skill enhancement


 Attendees will learn: 

  • The four phases of business services, how they relate & build upon each other
  • The fundamentals of marketing, branding & messaging & the value of each
  • How to develop & effectively use tools to evaluate the needs of business
  • How to develop creative & effective solutions for businesses
  • Best practices for maintaining long term customer relationships using customer service & management techniques



Aaron Leson, MBA, Master Trainer 
Aaron Leson has a diverse professional background that spans from elementary school education to large-scale corporate training. As a Master Trainer for the National Career Development Association, Aaron has provided professional development and training to thousands of individuals in numerous industries. Aaron's many credentials, including his Business Services Consultant Certification™ and Global Career Development Facilitator Instructor credential, provide him with the ability to create well-crafted messages that inspire positive growth in employees and the greater corporate culture.
Aaron's passion for teaching and his ability to communicate in a relatable and enjoyable manner with diverse audiences make him a natural leader and facilitator. He focuses his content on well-researched, data-proven solutions that are both transferable and customizable to companies of all industries and disciplines. Aaron holds a Bachelor Degree in Education and a Master Degree in Business Administration.


Comfort Suites Camp Hill-Harrisburg West
100 Bar S Dr, Camp Hill, PA 17011  |  (717) 857-8800

Penn Harris Hotel Trademark Collection by Wyndham (formerly the Radisson)
1150 Camp Hill Bypass, Camp Hill, PA 17011  |  (717) 763-7117